Privacy Policy

Cloudbooks Inc. dba Scalability is committed to protecting your privacy.

Effective Date: July 4, 2025

Cloudbooks Inc. dba Scalability ("Scalability", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information.

1. Introduction

This policy explains what personal information we collect, how we use and protect it, and what rights you have regarding your data.

2. Types of Information Collected

We may collect the following types of personal information:

  • Name, email address, phone number, company name, and job title

  • Financial documents and related communications

  • Website usage data

  • Mobile numbers and SMS consent when provided voluntarily

3. How Information Is Collected

We collect information through:

  • Forms submitted via our website

  • Communications with our team (e.g., email, calls, SMS)

  • Uploaded documents and files

  • Website analytics and cookies

  • SMS opt-ins or mobile communications

4. Purpose of Data Collection

We collect and use your information to:

  • Deliver our financial services (e.g., bookkeeping, reporting, controllership)

  • Communicate important service updates or account-related information

  • Manage internal workflows and support client needs

  • Improve website performance and user experience

5. Data Security Measures

We use industry-standard security tools and protocols to protect your personal data, including:

  • Encrypted cloud storage solutions

  • Access controls and secure logins

  • Regular review of systems and processes

6. Data Sharing Practices

We do not share personal information or SMS consent with third parties or affiliates for marketing purposes.

We may share your data with trusted service providers (e.g., cloud software platforms, analytics tools, secure storage partners) solely for the purpose of delivering our services. All such providers are required to maintain confidentiality and adhere to strict data protection standards.

Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

7. User Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate data

  • Withdraw consent to communications

  • Request deletion of your personal data (subject to legal or contractual obligations)

To exercise any of these rights, please contact us using the information below.

8. Contact Information

For questions or concerns about this Privacy Policy or your data, please contact:

Cloudbooks Inc. dba Scalability
Email: info@scalability.ca
Mailing Address: 40 King St W Suite 5800 Toronto, ON M5H 4A9, Canada