SMS Terms & Conditions
By opting in to receive SMS messages from Cloudbooks Inc. dba Scalability ("Scalability"), you agree to the following terms:
1. Types of SMS Communications
If you provide your mobile number and consent to receive text messages from Scalability, you may receive communications related to:
Appointment and meeting reminders
Follow-up messages
Service-related updates or workflow communications
Billing or account-related inquiries
Support and onboarding coordination
We do not use SMS for promotional or marketing messages unless explicitly stated and consented to.
2. Message Frequency
Message frequency may vary depending on your service level and communication needs.
Example: You may receive up to 2 SMS messages per week related to meetings, document submissions, or account follow-ups.
3. SMS Consent & Data Use
Phone numbers collected as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes. SMS communications are used strictly for service and account-related purposes.
4. Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan. These charges are your responsibility.
5. Opt-In Methods
You may opt in to receive SMS messages from Scalability by:
Submitting a form via our website
Confirming SMS communication during onboarding or service intake
6. Opt-Out Methods
You can opt out of SMS communications at any time by replying STOP to any Scalability message.
For additional help, reply HELP or contact us directly at:
info@scalability.ca
Privacy Policy: https://www.scalability.ca/privacy-policy
Please allow a brief processing window for opt-out requests to take effect.